KaiROS logoKaiROS

Deterministic reasoning for network and data centre operations.

The neuro-symbolic platform for Intent-Based Operations

KaiROS lets operators express network intent, policies, and conditional actions in natural language. It turns them into reasoned, conflict-aware policies and deploys them through your existing policy-based management, orchestration, and automation systems.

Natural language for humans. Symbolic reasoning for decisions. Autonomous enforcement when the rule applies.

Conversational at the edge
Operators express intent, policy, and conditional operations in ordinary language — nothing new to learn.
Deterministic at the core
Symbolic reasoning derives which rules apply and what follows — conflicts, consequences, and permitted actions. Same facts, same conclusion.
Safe at execution
It enforces only approved actions a rule supports — through your existing systems — otherwise it asks, escalates, or stops.
The gap in today’s tooling

LLM agents are easy to use. Workflow systems are safe but hard to scale. Networks need both.

Network operations should be as simple as telling an operations agent what outcome is required. But raw LLM agents can’t be trusted with live infrastructure — they hallucinate actions, skip conditions, and misread scope. Traditional workflow and runbook systems avoid that, but they’re complex to build and hard to maintain as policies, exceptions, topologies, vendors, and SLAs multiply.

KaiROS fills that gap: natural-language operational intent with a symbolic reasoning core. The hard question was never “can this run?” It is “which policy or action follows from this intent, event, or scenario — and why?”

Intent-Based Operations

Made safe for the AI-agent era

Intent-Based Networking lets operators define the desired outcome rather than every low-level step. KaiROS extends that principle across operations: operators define intent and policy in human language; KaiROS reasons over the applicable rules; your existing systems enforce the resulting policy.

This is not a private definition. 3GPP’s intent-driven management standard (TS 28.312) defines an intent as “a set of expectations including requirements, goals and constraints” — constraints are inside the standard’s own definition, which is exactly where an operator’s obligations live. The standard’s lifecycle runs from intent investigation — feasibility checks and best-value exploration, with the network untouched — through generation and activation to fulfilment with continuous reporting. KaiROS’s stages map onto that lifecycle: consultation is investigation offered as a service; commit is activation; the runtime is fulfilment with a decision trace as its report.

Operators state the outcome. KaiROS reasons the policy. Existing systems enforce it.

Human intent in
Operators state the outcome and policy in natural language.
Symbolic reasoning
KaiROS derives applicable rules, conflicts, consequences, and permitted actions.
Enforcement out
Approved policy is implemented through your PBM, orchestration, or automation systems.
Consult it from day one

Before anything is enforced, everything can be asked

From day one, KaiROS is a decision support system — and we use the term deliberately. It does not take decisions from engineers; it gives every decision its facts, its rules, and its proof. In the 3GPP intent lifecycle this is the Investigation phase — feasibility checks and exploration of best values, with the network untouched — offered not as a step before the product, but as a standing service of it.

Quick question

“What is the best time to do the UPS upgrade?”

Five words in. The system works out which rules the work touches — including the ones nobody mentioned: who must be notified and how much notice each contract requires, holiday-adjusted; the change-freeze calendar; other scheduled work that stacks risk. Two windows survive, each with the reason the others fail — and tenant notices come back drafted, per tenant, ready to send.

Guided analysis

“Twelve racks, 40 kW each, liquid-assisted cooling, N+1 power, go-live in two weeks — where can we place it?”

The system reads the current state from the systems that hold it, asks only for what no system holds — anything unanswered holds the analysis; it never guesses — narrows the candidates with reasons, and answers with the working: which rules each option passed, which facts were used, change request pre-filled. The engineer decides.

Quick answers are grounded in the operator’s rulebook; computations — deadlines, thresholds — and all of guided analysis run on the deterministic reasoning path.

The lineage

Why earlier approaches fell short

The old expert-system dream — capture expert operational knowledge and apply it consistently — was correct. It failed on the interface and maintenance model, not the concept. KaiROS brings expert systems back with natural-language policy management, symbolic reasoning, and enforcement through your existing PBM and orchestration.

Old expert systems
Deterministic — but rule authoring needed specialists, and rulebases grew brittle as networks scaled.
LLM agents
Easy to talk to — but they can hallucinate actions, skip conditions, or misread operational scope.
Current runbook automation
Strong at execution — but every branch must be encoded, and the knowledge layer still doesn’t scale.
KaiROS
Natural-language intent, symbolic reasoning at the core, and enforcement through the systems you already run.

Runbook platforms scale execution. KaiROS scales operational knowledge.

Reasoning, not just validation

It derives what follows — it doesn’t just check a shape

KaiROS does not merely check whether a proposed change matches a pre-written constraint. It derives which rules apply to the current event, stated intent, or hypothetical scenario, then determines what follows: what is required, permitted, prohibited, conflicted, incomplete, or safe to enforce.

A validator asks

“Does this proposal match or violate a known shape?”

Schema checks, policy-as-code, graph validators, workflow guards — useful, but a closed question against a pre-written constraint.

KaiROS asks

“Given these facts, which rules apply, what follows, and what action is permitted, required, blocked, or unresolved?”

Deductive reasoning over a governed rule corpus. Validation and conflict checks are outputs of that reasoning — not the reasoning itself.

Data centres

Beyond the network: the complete data centre

In the data centre, intent-based tooling already exists for one thing: the network. A fabric controller takes declared network intent, deploys it, and continuously verifies the fabric against it. That part works.

But a data centre is governed by a second set of rules the controller never sees, because they are not part of the network: power and cooling state and N+1 redundancy commitments; permits-to-work and lockout rules; change freezes; tenant SLAs; compliance boundaries. Each states what must always be true — and none of it is checked automatically. It lives in documents, ITSM, GRC, and contracts, enforced by attention. The industry’s own data says how that ends: in Uptime Institute’s 2025 Annual Outage Analysis, 85% of human-error outages come down to staff not following procedures — or the procedures being wrong.

KaiROS makes that second set of rules executable. The operator’s own documents are turned into machine-checkable rules, verified by the operator’s engineers, and every proposed action — from an engineer, a fabric controller, or an AI agent — is evaluated against those rules and live facts from DCIM, BMS, ITSM, and GRC before it executes. It sits alongside the fabric controller, not in place of it, and it never executes changes itself. The layer decides; the stack executes.

Why neuro-symbolic matters

Conversational at the edge. Deterministic at the core. Governed at execution.

KaiROS uses neural AI to interpret messy operational language and capture intent — but it never lets a neural model freely choose actions on live infrastructure. Before anything is enforced, the situation becomes symbolic facts and rules, and the symbolic layer derives the decision.

Neural understanding

Structures operator intent and incident language; explains decisions in plain English

Removes the rule-authoring burden that made old expert systems brittle.

Symbolic reasoning

Derives applicable rules, obligations, prohibitions, exceptions, conflicts, and consequences

Makes the decision deterministic, conflict-aware, and traceable — not a probable guess.

Governed enforcement

Implements approved policy through PBM, orchestrators, SDN controllers, and automation

Keeps live-infrastructure action bounded, authorized, and auditable.

Reasonex is already in production: the same engine reasons over codified civil-procedure law across three jurisdictions as MikeROS™ — the same deterministic decisions and the same verifiable record, proven in a domain where a wrong answer carries professional sanctions.

One reasoning core

Three operations modes

The same symbolic reasoner works from a live event, a stated goal, or a future scenario.

Reactive AIOps

Event → applicable rules → consequence

Facts arrive from a live event. KaiROS derives which remediation rules apply and what response is permitted or required, then enforces through your tools.

Intent-Based Operations

Goal → candidate policy → rule proof

Facts come from a stated goal. KaiROS turns operator intent into candidate policies, reasons over conflicts and consequences, and deploys through PBM / orchestration.

Proactive AIOps

Scenario → anticipatory policy

Proactive operation — designed to reason about what would follow from a proposed state before it occurs — is the direction of the platform; the reactive and intent-based modes are available today.

How KaiROS works

From natural-language intent to safe enforcement

KaiROS separates human policy judgment from machine-speed rule application. Humans define intent once, in natural language. Once a policy is reasoned, conflict-checked, and committed, it runs autonomously whenever its conditions apply — a human is involved only if the policy itself requires escalation or the facts are incomplete.

01

Capture

An operator states intent or a policy in plain operational language.

02

Clarify

KaiROS asks only the questions that matter — classifier, scope, threshold, exceptions, enforcement target.

03

Structure

It converts the intent into explicit triggers, conditions, exceptions, permitted/prohibited actions, and fallbacks.

04

Reason

It derives where the policy applies, what it conflicts with, and what consequences follow.

05

Commit

The operator or process owner approves the symbolic policy; KaiROS versions it.

06

Enforce

At runtime the committed policy applies automatically, through your PBM, orchestrator, or automation systems.

07

Trace

Every decision records the rules applied, facts used, conflicts resolved, action taken — or why it stopped.

Worked example

One intent. Overlapping policies. A reasoned outcome.

A validator can’t resolve this cleanly — it needs priority hierarchy, consequence chaining, and fallback derivation.

Intent → reasoning → policyparty_a_congestion_priority
Intent: “If there is congestion, prioritise Party A traffic.”
KaiROS reasons:
Party A priority rule applies during congestion
Emergency-services override dominates if present
Premium SLA must stay within latency threshold
Party A applies only to remaining compliant capacity
Derived policy: preserve emergency services first; apply Party A on the alternate path within compliant capacity; escalate only if no compliant fallback exists.

At runtime: when congestion occurs, the committed policy applies automatically — no human approval unless the policy itself requires escalation.

Every decision lands on one of four outcomes

Act
Approved conditions are satisfied and the action is rule-supported and in the allowed catalogue.
Ask
One decisive fact is missing and can be clarified.
Escalate
Human approval or judgment is required.
Stop
A stop condition, conflict, or unsafe state applies.
Conflict & consequence

Every new policy is reasoned against the rulebase

Unsafe automation usually appears when policies drift apart. KaiROS reasons each new policy against the existing corpus before it becomes enforceable — surfacing conflicts, priority dominance, missing evidence, exception clashes, and incomplete branches, then showing the operator what to resolve.

New policy saysExisting rule saysKaiROS derives
Reset customer-facing peer if downPremium customers require L2 approvalApproval conflict
Prioritise Party A during congestionEmergency services must not be degradedPriority dominance
Auto-failover if primary degradedBackup-path health is unknownMissing evidence
Suppress alarm during maintenanceCritical customer alarms must still pageException conflict
Run rollback if upgrade failsNo rollback action definedIncomplete branch
Safe agents, not free-form agents

No hallucinated infrastructure actions

KaiROS makes AI-agent interaction safe for live networks. The neural layer interprets language, but it cannot invent executable actions. An action runs only if the symbolic reasoner derives that it is permitted or required under the governed rules and current facts.

Decision traceBGP_PEER_DOWN_001
Incident: BGP neighbor down on PE router
Facts checked:
Peer is customer-facing
No maintenance window
Recent config change found
Redundant path healthy
Rollback confirmation missing
Decision: STOP + ESCALATE
Reason: reset is blocked — redundant path is degraded and rollback is unconfirmed
Next: collect diagnostics, escalate to L2 with evidence pack

KaiROS can explain every action as: these rules applied, these facts satisfied them, this exception did not apply, this approved action was rule-supported — and this is why it acted, or stopped.

KaiROS stops or escalates when

  • Required evidence is missing
  • Telemetry is contradictory
  • A higher-priority policy dominates
  • Service impact is unknown
  • Redundancy is unavailable
  • No rollback path exists
  • A change freeze is active
  • Blast radius exceeds the threshold
  • Customer tier requires approval
  • The action is outside the approved catalogue
  • No compliant fallback can be derived
  • The operator’s answer introduces new uncertainty
In the NOC

The same alarm, the right decision

The same technical symptom can require different actions depending on role, redundancy, priority, and blast radius. KaiROS reasons over context before it acts.

BGP neighbor down

KaiROS doesn’t blindly reset the session. It checks neighbor role, redundancy, route impact, customer tier, maintenance window, recent changes, and rollback. If the safe branch isn’t proven, it escalates with diagnostics instead of guessing.

Firewall high CPU

It distinguishes a harmless transient spike from a traffic surge, a process leak, or an unsafe failover condition. Read-only checks run automatically; disruptive actions are blocked unless HA, rollback, and approval conditions hold.

Congestion & priority

When paths congest, KaiROS reasons over overlapping priority policies — emergency services, premium SLA, Party A — derives which dominates, and applies QoS or reroute only within compliant capacity.

Bounded autonomy

KaiROS doesn’t jump from advice to autonomy

Each policy earns autonomy step by step. You decide how far up the ladder each one is allowed to go.

0
Observe
Assessment / passive mode
Read alerts, tickets, runbooks, topology, and logs
1
Advise
Early deployment
Recommend the next step with evidence
2
Diagnose
Safe NOC triage
Run read-only checks automatically
3
Prepare
Human-in-the-loop ops
Draft the change, commands, rollback, and approval pack
4
Execute with approval
Medium-risk workflows
Enforce approved policy after human approval
5
Bounded autonomy
Mature closed-loop operations
Enforce low-risk, proven policy within blast-radius limits

Deployments begin at consultation and observation; the upper rungs are the roadmap, and each policy climbs only as far as the operator grants.

Where KaiROS fits among the alternatives

Not a replacement for execution platforms — the reasoning layer that decides what should be enforced.

 Old expert systemsCurrent runbook automationLLM agentsKaiROS™
Natural-language intent captureWeakLimited / emergingStrongStrong
Deterministic reasoningStrongOnly inside prebuilt workflowsWeakStrong
Derives which rules applyOnly if encodedWorkflow triggers onlyUnreliable deductivelyCore capability
Conflict & priority reasoningWeak / customLimitedWeakCore capability
Reasons over future scenariosNoNoPattern-based onlyProactive mode (design target)
Avoids hallucinated actionsYes, but rigidYes for prebuilt jobsNo guaranteeClosed action catalogue
Scales operational knowledgePoorPartialPoorCore promise
Knows when to stopOnly if encodedOnly if encodedWeakCore capability
Decision traceRule traceExecution logOften post-hocRule-derived trace

Old expert systems were deterministic but hard to maintain. LLM agents are easy to talk to but unsafe to trust with live infrastructure. Current automation scales execution, but not operational knowledge. KaiROS combines natural-language interaction with a symbolic reasoning core, so operators state intent in ordinary language, KaiROS reasons the policy, and your existing systems enforce it. It runs on the Reasonex engine.

Fits your stack

IBN and PBM systems enforce. KaiROS reasons what should be enforced.

KaiROS doesn’t need to become your enforcement platform. It supplies the reasoning and hands approved policy to the systems you already run — with the decision trace attached. The layer decides; the stack executes.

PBM, orchestrators & SDN

Translate and enforce intent and policy across the network.

KaiROS: Reasons what should be enforced — which policy is rule-supported, conflict-free, and safe — then hands it over.

PagerDuty

Makes runbook execution scalable — incident management, AI agents, and approved automation jobs.

KaiROS: Makes operational knowledge scalable — reasons whether a job is justified before it runs.

ServiceNow ITOM

System of record for incidents, change, CMDB, and service mapping.

KaiROS: Supplies the deterministic trace explaining why a remediation is valid, unsafe, or ready for approval.

Observability stack

Datadog, Splunk, Grafana, Prometheus, SolarWinds tell you what happened.

KaiROS: Decides what response is safe — then enforces or escalates with the evidence.

Policy & orchestration

Policy-based management, SDN controllers, slice managers, network orchestrators.

Monitoring & observability

Datadog, Splunk, Grafana, Prometheus, SolarWinds, Dynatrace, New Relic.

ITSM & ITOM

ServiceNow ITSM / ITOM, CMDB, change and incident records.

Automation & APIs

Ansible / AWX, AWS Systems Manager, Azure Automation, runbook tools, REST APIs.

Where to start

One rule family, codified and run in observation mode

Start by asking it questions. Consultation needs no integration at all: we codify one rule family that matters to your operation — change windows and approvals, or power and redundancy safety — with your engineers, typically in weeks, and your team consults it from day one: quick questions answered against the rulebook, changes checked before they run. From there, run the same rules in observation mode on live operations — deciding on every relevant action, blocking nothing, showing what it would have approved, held, or escalated, and why. Your existing runbooks, SOPs, and past incident reviews are the source material. Enforcement is a later setting, granted per rule class — not a precondition.

Questions buyers ask

What category is KaiROS in?
KaiROS is a neuro-symbolic Intent-Based Operations platform. Operators express network intent, policies, and conditional operations in natural language; KaiROS reasons over the applicable rules and implements the resulting policy through existing policy-based management, orchestration, or automation systems. It is not runbook automation, not generic AIOps, and not a raw LLM agent.
Is KaiROS aligned with the 3GPP intent standard?
Aligned with, and extensible toward. TS 28.312 defines intent as expectations including requirements, goals and constraints — obligations are constraints, so an obligations rulebook sits inside the standard’s own definition of intent. Our consultation modes correspond to the standard’s Investigation phase (feasibility checking and best-value exploration); policy commit corresponds to activation; runtime decisions to fulfilment with reporting. The standard’s vendor-defined expectation extensions are the sanctioned path for expressing obligation classes it does not yet standardise. We say aligned, not compliant: the IDMS interface operations are on the roadmap, not implemented — and we will say “compliant” only when they are.
How is this different from a policy validator or policy-as-code?
A validator checks whether a proposal violates a pre-written constraint. KaiROS derives which rules apply to the current event, intent, or scenario and what follows from them — conflicts, consequences, and which actions are permitted, required, prohibited, or unresolved. Validation and conflict checks are outputs of that reasoning, not the reasoning itself.
Does a human approve every action at runtime?
No. Humans define intent and policy once, in natural language. After KaiROS clarifies, reasons, conflict-checks, and commits the policy, it runs autonomously whenever its conditions apply. A human is involved only if the policy itself requires escalation, or if the facts are incomplete or ambiguous.
Is KaiROS just a modern expert system?
KaiROS revives the useful part of expert systems — deterministic application of expert rules — but removes the traditional bottleneck. Operators express policy in natural language, while KaiROS converts it into governed symbolic policy, validates conflicts, and applies it consistently at runtime. Expert systems were right about deterministic operational knowledge; they failed because the authoring and maintenance model were wrong.
Does KaiROS replace my PBM, orchestrator, PagerDuty, or ServiceNow?
No. KaiROS reasons what should be enforced; your policy-based management, orchestration, SDN controllers, runbook automation, and ITSM systems enforce it. KaiROS sits above them as the reasoning layer that determines which policy or action is rule-supported.
How does KaiROS prevent hallucinated actions?
The neural layer may interpret language, but it cannot invent executable network actions. Execution is confined to approved action catalogues, committed policies, and rule-supported derivations — an action runs only if the symbolic reasoner derives that it is permitted or required under the governed rule corpus and current facts.
Who decides what is safe?
Human operators and process owners define the intent and safety policy. KaiROS makes those policies executable, reasons over them against live evidence, and stops or escalates when the rule conditions are not satisfied.

See an intent-to-policy demo on your network

We’ll take one of your real intents, reason it into a conflict-checked policy, and show exactly why each action is permitted, blocked, or escalated.